Frequently Asked Questions

Flex App - Android Users - Download Links
What is on my dashboard?
How do I access Accushield?
What is FLEX Accushield?
I have questions about my invoice.
What happens if I need to cancel an Accushield Care Marketplace accepted shift?
What happens if I edit an accepted shift?
Can I communicate directly with FLEX Network workers through the app?
What happens if I am in a different time zone than the location I am posting shifts for?
FLEX Network Worker Vaccination Requirements
What are Custom Fields and how do I use them?
Does Accushield follow seniority rules for facilities that have unions?
I requested a specific healthcare worker for a recurring shift, but more than one confirmed. Why?