FLEX - Desktop

Call Out

• How do I Continue Call Out if I have Manual Approval Engaged?
• How do I mark a shift as no show on my timesheet?
• How do I add/edit team member ranking?
• Enhanced Audit Trail
• How do I create a shift?
• Does Flex - Accushield allow me to adjust shift lead/escalation times, team member ranking, and rotational tiering?
• See all 15 articles

Team Management

• How/where do I view swapped shifts?
• How do I create/edit Shift Swap Details?
• How do I invite a team member?
• How do I invite a group of team members?
• How do I Deactivate a Team Member?
• How do I release a team member from a shift?
• See all 11 articles

Agency Workers

• What is a Dedicated Team and how do I create one?
• How do I review, edit and approve Accushield Care Marketplace worker(s) timesheet(s)?
• How do I share a shift with an Accushield Care Marketplace worker?
• How do I request a specific Accushield Care Marketplace worker to fill an open shift?
• How do I rate and review an Accushield Care Marketplace worker?
• How do I block an Accushield Care Marketplace worker?

Communications

• How do I communicate with Accusheild Care Marketplace workers?
• How do I communicate with my team using FLEX?

Settings Questions

• How do I create a dynamic group?
• How do I allow my admins to receive shift-related emails?
• How do I send shifts to groups of team members?
• How do I create, view and edit or delete team member group(s)?
• How do I add/edit locations in Accushield?
• What is availability and how does it work?
• See all 10 articles

Schedule

• How do I locate and review the legend?
• How do I customize my pay period?
• How do I set overtime limits by position?
• How do I filter my schedule by group(s)?
• How do I view and apply a template that was shared with me?
• How do I create and apply a master schedule using templates?
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Frequently Asked Questions

• Flex App - Android Users - Download Links
• What is on my dashboard?
• How do I access Accushield?
• What is FLEX Accushield?
• I have questions about my invoice.
• What happens if I need to cancel an Accushield Care Marketplace accepted shift?
• See all 13 articles