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• How do I Continue Call Out if I have Manual Approval Engaged?

  This article only applies to customers who have created groups and adjusted t...

• How do I mark a shift as no show on my timesheet?

  This article pertains to customers who either have internal clock-in/clock-ou...

• How do I add/edit team member ranking?

  Flex - Accushield allows you to Rank your team members to determine the order...

• How/where do I view swapped shifts?

  If you have enabled shift swap for your team members you will view shifts wit...

• How do I create/edit Shift Swap Details?

  Please contact your Customer Success Manager (CSM) if you are interested in a...

• How do I invite a team member?

  Invite team members to download the app so that they can start picking up shi...

• How do I invite a group of team members?

  Add your team members so they can start picking up your shifts on the platfor...

• How do I Deactivate a Team Member?

  Deactivate team members when they are no longer a part of your organization a...

• How do I create a dynamic group?

  Dynamic groups allow you to create group(s) based on set criteria, the group(...

• How do I allow my admins to receive shift-related emails?

  The shift email notifications allow you to share shift details (via email) wi...

• How do I send shifts to groups of team members?

  The send shifts to groups of team members feature allows you to better exhaus...

• How do I create, view and edit or delete team member group(s)?

  Team member groups allow you flexibility in how you manage your team members ...

• How do I locate and review the legend?

  The legend assists in identifying what each of the shifts and time-off looks ...

• How do I customize my pay period?

  Note: Please contact your CSM if you are interested in customizing your pay p...

• How do I set overtime limits by position?

  If you have positions that have different overtime thresholds, you may wish t...

• How do I filter my schedule by group(s)?

  You may manage your team members by group(s) including filtering your schedul...

• How do I view and apply a template that was shared with me?

  Shared templates are a convenient way to ensure that regardless of who is pos...

• How do I create and apply a master schedule using templates?

  Save time by creating master schedule template(s) that you can use in the fut...

• How do I Swap Shift(s)?

  Note: You will only have the option to swap shifts if your manager/admin has ...